This feature is only available for Business plans and above.

Set partners up for success by providing support, clear docs, program terms, and brand assets in the dashboard so they can launch faster, avoid mistakes, and represent your brand consistently to drive better performance.

Where to find your program resources

When viewing your Partner Program navigation, click on the Resources page under the Engagement group.

Help and support fields

To give your partners the best experience, make sure all fields in your communication settings are filled out:

Support Email

The email address your partners should use to contact you with questions or issues about your program. This field is required.

Your program's support email will be added to all email communications with your partners, and it will also be added to the program support resources section on the partner dashboard sidebar:

Messaging center

This feature is only available for Advanced plans and above.

Enabling this allows you to directly message your partners in the Dub platform. This also allows partners to message you as well.

Help Center

Provide the link to any documentation or self-serve resources that can help your partners succeed.

This will also be added to the program support resources section on the partner dashboard sidebar:

Terms of Service

A link to your partner program's Terms of Service (usually separate from your regular platform ToS).

When configured, this will be added to your program application form as a mandatory checkbox that partners have to accept before submitting their application:

Brand Assets

Add logo files, colors, or any other documents relating to your brand and the program. These will be available to all your partners from their partner dashboard.