Configuring brand and support resources for your partners

Set partners up for success by providing support, clear docs, program terms, and brand assets in the dashboard so they can launch faster, avoid mistakes, and represent your brand consistently to drive better performance.

Where to find your program resources

When viewing your Partner Program navigation, click on the Resources page under the Engagement group.

Help and support fields

To give your partners the best experience, make sure all fields in your communication settings are filled out:

Support Email

The email address your partners should use to contact you with questions or issues about your program. This field is required.

Messaging center

Enabling this allows you to directly message your partners in the Dub platform. This also allows partners to message you as well.

Help Center

Provide the link to any documentation or self-serve resources that can help your partners succeed.

Terms of Service

A link to your partner program's Terms of Service (usually separate from your regular platform ToS).

Brand Assets

Add logo files, colors, or any other documents relating to your brand and the program. These will be available to all your partners from their partner dashboard.

Brand logos

Provide the official brand logos so that your partners have the current versions. You can upload JPG, PNG, or SVG files.

Colors

Provide your official brand colors. You can use the color picker, or you can enter the hex code to select the color.

Additional Files

Add any additional file to support your partners. Common additional files:

• Brand guidelines
• Terms of Service
• Marketing strategies