Configuring support and legal resources for your partners

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We can't wait to get you access to Dub Partners. Let us know your experience with partner platforms, so we can support you better!

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Sometimes your partners will need help related to your program, not the Dub platform. That’s where your communication settings come in. These are shown to your partners when they log into their dashboard.

Where to find your program communication settings

When viewing your Partner Program navigation, click on the Communication page under the Configuration group.

Help and support fields

To give your partners the best experience, make sure all fields in your communication settings are filled out:

• Support Email - The email address your partners should use to contact you with questions or issues about your program.
• Help Center - A link to any documentation or self-serve resources that can help your partners succeed.
• Terms of Service - A link to your partner program's Terms of Service (usually separate from your regular platform ToS).