Communicating with your programs

Learn about using the messaging center to stay connected with your programs, view conversations, and send messages.

Marcus Farrell

Written by Marcus Farrell

On Dub, you can use the built-in Messaging Center to communicate directly with the programs you're enrolled in.

This is helpful for discussing any questions about your rewards structure, commissions, and partner payouts.

Where can I find my messages?

In your main navigation, click the Messages icon to see your inbox and compose new messages.

Messages location

Messages overview

The messaging center has three panels:

Message panels
Panel      Content                 
InboxAll your conversations in one place.
ConversationThe full thread with your selected program. 
DetailsKey info and performance stats for the program.

Inbox panel

Your Inbox lists every conversation with the programs you're enrolled in. Select one to pick up where you left off, or click the Pencil button in the top right to compose something new.

Inbox panel

Each conversation row shows:

  • Unread indicator – shows if you’ve read the message
  • Program – program's name and program image
  • Last activity – most recent message from you or the program
  • Excerpt – short preview of the latest message
Inbox pieces

Conversation panel

In the Conversation panel, you’ll see the full thread with your partner. Workspace members can reply too, with their profile images shown beside each message.

Conversation panel

Message status

Each message sent has a check mark next to the send time:

  • Single check mark – delivered
  • Double check marks – delivered and read (either in email or in the app)

Details panel

The details panel is collapsible and shows the program's information, your performance stats, referral link, and eligible rewards/bounties.

Details panel

Messaging programs

You can message any program you are enrolled in as long as they have enabled the Messaging Center. If messaging is not enabled, the program’s support email address will appear instead:

Details panel

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